Refund & Cancellation Policy

Last updated: 28 October 2026

This policy covers both of our services: the CIBIL analysis report and CIBIL rectification support. To cancel or ask for a refund, email support@eazybanker.com or call us with your registered mobile number.

CIBIL analysis report

Before analysis begins: if you have paid but have not yet given consent for us to retrieve your credit report, you may cancel for a full refund.

After analysis begins: the analysis starts as soon as your credit report is received. Once it has begun, the fee is non-refundable, because the work has been performed.

CIBIL rectification support

Before work begins: if you cancel before we have started work on your case (raised a dispute or contacted a lender on your behalf), you get a full refund.

After work begins: the fee for each issue we have already started working on is non-refundable. If you cancel, we refund the fee for any issue on which work has not yet started.

Rectification depends on decisions by lenders and credit bureaus, which are outside our control. We do not guarantee any particular change in your credit score, and a lender or bureau declining a correction is not by itself grounds for a refund.

Service not delivered

If we are unable to deliver a service you paid for, for reasons attributable to us, you are entitled to a full refund of that fee.

How refunds are processed

Approved refunds are made to the original payment method through our payment processor (Cashfree), normally within 5 to 7 business days.

Contact

Prasanna Associates (Proprietor: Laxmiprasanna Rani Battu)
1-121/F, Mubarak Nagar, Anganwadi Kendra, Nizamabad, Telangana 503003
GSTIN: 36BPUPB2078D1ZV
Email: support@eazybanker.com
Phone: +91 8184851115